get the facts - what to expect!
Before we answer most questions regularly asked below, do understand that we are not a resort. We have an exclusive boutique-style Glampsite; we do not do brunches, breakfast, have a swimming pool or restaurants. We are all about our guests unwinding and getting away from the typical UAE trappings :)
Is this a half/full board or self catering staycation?
Our bookings are totally self catering, this means that you provide all your own food, there are no restaurants, cafes or shops on site. You cook for yourself or bring ready prepared food.
As you are self catering do I need to bring all my own items to cook/feed myself?
Yes you do, you need to bring your own food, plates, cups, cutlery, pans etc. There is a refrigerator in your room to put your food in and a camp kettle on site.
Is there a supermarket close by in case I need anything?
There are two Carrefours, Lulu and Grandiose close by 5-10 minutes away. El Grocer the online shopping portal can deliver to us using Grandiose, they know our location and will ask for a WhatsApp pin from you, usually same day if you order before 3pm, although this is variable!
Can Talabat or other food/restaurants deliver to your location?
Not really, our location is a little off-grid, some of our guests have had success others not, depending on the driver and willingness to try. We have had success with Pizza Hut and we also have a very good, local Indian restaurant who knows us well and we have a menu you can use, they know our location if we make the call for you, great value and amazing food!
What is the maximum capacity per accommodation?
Each can have up to 4 people, please do not ask us to increase this number, we will not due to health and safety and we do not wish to offend you with our answer.
Is the accommodation air conditioned?
Yes! The tents and The Lodge are air conditioned. The Lodge is 100% insulated so is suitable all year round, all day. The tents though are made of goat's hair and although they have A/C, in the summer months (July to August/September) they will not cool as well in the middle of the day so we offer them at half price in these months dependent on temperature, and check in is after 5pm once the heat is less.
Do I need to like and be comfortable around dogs to stay at RAK Glamping?
Yes you do, your hosts who live onsite have a Great Dane (60kg giant breed dog) and other guests will have dogs too. If you do not like dogs then we strongly recommend you find an alternative staycation option where dogs are not present. Our Glampsite is extremely popular with dog lovers throughout the UAE, this is a dog friendly location.
How do I check availability and prices?
Click the "Check availability/Prices" button at the top of this page. Put in your required details and it will give you the pricing. To check availability put in your required date to see what is shown, if nothing is shown, then there is no availability in any rooms on that date.
How can I cook whilst on site?
There is a large, re-cycled barrel BBQ and small coal BBQ on site, you can rent either for AED50 per use, this includes use of the BBQ, coal, fan, use of BBQ utensils (tongs etc) and firelighters, you can order this in advance during the booking process or book on arrival. Timings are flexible on the use of the BBQ's we ask you liaise with fellow glampers on when to use.
Can I bring my own coal/travel BBQ?
Yes you can. You MUST use it in the main BBQ area away from the tents/cabin and grass areas or agree with us where you can cook.
Is there a kitchen?
There is a kitchenette area on site with washing up liquid and hand soap available, you will need to bring your own dishcloth and sponge if needed.
Is there drinking water?
We have double-filtered tap water on site, although slightly salty (as it is de-salinated on site) it is perfectly OK to drink and is chilled also. We also have bottled water available (usual costs apply).
Do I need to bring any bedding?
No you don't. Your accommodation has full bedding, pillows and sheets. If you have requested the Mothercare Travel Cot you need to bring your own bedding for this.
Do you provide towels and toiletries?
Yes we do, one towel per person and toiletries include shower gel, shampoo and body lotion, if your stay is 3 days or longer we will give you a clean towel and top of toiletries as and when required by you.
Will my shower/toilet room be private?
Yes, each accommodation has its own private shower/toilet room, there is no sharing with other guests.
Is there a TV in the accommodation?
Only The Lodge has TV (Netflix) the tents do not have TV's.
Is there WiFi?
"We talk to each other." No we do not have broadband on site due to our location being a little off-grid, we use our mobile phones and data coverage is very good here.
Are there children's activities?
We do not provide planned activities, being a campsite it is up to our guests to entertain and occupy their children, some of our suggestions include:
*Reading (we do have children's books in each room).
*Treating our horses (bring some carrots and apples along).
*Feeding the tortoises (they love cucumber, chinese cabbage especially).
*Play a board game, we have various board games in the rooms and on site including Pictionary, *Monopoly, Jenga, Dominoes etc.
*Go for a walk across the dunes and explore the wild life and go bug hunting.
*Cook dinner together on the BBQ
*Cook marshmallows or S'mores on the fire pit.
*Go to the beaches just 10 minutes away
*Trek up to the highest point in the UAE, Jebel Jais on the Hajjar Mountains.
*Star Gazing, we have a telescope, just ask!
Is there lighting on site in the evenings?
We recommend you bring a torch (flashlight), there are a few lights, a couple of solar lights and LED lights are brought out in the evenings, one on your patio table and some in the BBQ and Majilis area, otherwise we provide an atmospheric camp under the stars with limited lighting to keep a campsite ambience. It is highly recommended to get an LED light pendant or collar for your dog to have on during the evening so you can see your dog easier.
Does it get cold at night?
The winter months do get cold, we have clocked 6 degree Centigrade in the winter of 2019 at night. The cooler months are between November to February do bring along long trousers and long sleeved tops for the evenings as well as your Pj's! There are oil filled radiators in the tents and fan heater in The Lodge to take the chill off in the evenings if needed.
Can I bring my dog with me?
Yes you can. We welcome dogs. As you would expect there are a few rules to follow:
We do not accept puppies under 6 months of age or female dogs on heat/in season, if you arrive with a young puppy or dog on heat you will be refused entry and your payment will not be refunded.
*Your dog MUST be sociable with other dogs and people, if not we will cancel your booking without refund.
*Your dog MUST be vaccinated, please ensure you bring your dog's vaccination book.
*You MUST supervise your dog at all times inside and outside the accommodation.
*Control your dog at all times.
*Pick up poo after your dog.
*Discourage your dog from peeing up the side of the accommodation, encourage your dog to use the trees, bushes, grass, sand etc.
*You accept that we are not responsible for any accident that your dog has whilst on site.
You need to bring along your own dog bowls, bedding, dog food and recommended LED flasher on their collar for the evenings.
Can my dog go inside the Tents/Lodge?
Yes as long as he or she is fully toilet/potty trained "to go outside" (no puppy pads please) and does not chew. Any damages will be required to be paid by you before check out.
If my dog is not sociable with other dogs or people can I still bring him or her?
All dogs who stay with us must be sociable with other dogs and people. If you feel your dog is not sociable please call Neil (who is our Master Dog Trainer at Homely Petz) on 050 8717 073 before booking so we can check the issue and work with you to see how we can accommodate you, sometimes low season and weekdays are better for this, check with us first.
What is the maximum number of dogs I can bring?
We welcome up to 3 dogs per room for medium to giant breed/size dogs (the tents are recommended for this). If you have small or T-cup dogs then maximum 5 dogs, please remember that you must be able to control and supervise your dogs at all times whilst on camp.
Is there Veterinary Care close by?
Yes, we have great relationships with two veterinary clinics here, who will 24/7 answer our calls for any emergency. One clinic is 5 minutes away, the other 20 minutes, house calls are available if booked in advance, ask us for details.
Can I bring my cat or rabbit?
No, sorry we are a dog friendly stay, too many dogs for cats and rabbits to feel comfortable here, we do have our own feral, neutered cats but they are dog savvy and know where to run if a dog does decide to chase.
What is the minimum age allowed for humans to Glamp?
We prefer to have infants above 6 months of age, the tents are not sound proof and to ensure a pleasant stay for all our guests especially overnight, we have decided not to allow babies younger than 6 months of age who may still be waking up/crying during the nights.... sorry! For mini-Glampers above 6 months of age we do have a Mothercare Travel Cot on site if you wish to book it.
Is there a swimming pool?
No there is not a swimming pool on camp, although your dog is more than welcome to paddle in the pond/water feature.
What time is check out?
Check out is by 12 noon (midday), if you wish to stay longer check with us, if there is nobody checking in after you, we can extend this to 5pm at no extra cost, as we are nice like that :)
If I want to go and explore Ras al Khaimah during my stay and cannot take my dog, can you look after him or her?
Yes we can, our kennels at Homely Petz are also onsite, we can offer Doggy Daycare if you wish to go out. Do not under any circumstances leave your dog un-attended in your accommodation, this will lead to an instance cancellation without refund. If you think you may use this facility ensure you remember to bring along your dog's vaccination book. Additional charges apply.
Is there horse riding?
Although we have 2 horses they are retired and are no longer ridden but do love treats of carrots and apples (so remember to bring some along they love being spoilt!).
Is the site completed fenced?
Yes it is, part fenced and part walled, although secure we do ask that you supervise your children and dogs at all times as it is a desert environment. If dogs are persistent and not supervised there is the possibility of digging out under the fences.
Can I play music?
You are welcome to play music either in your accommodation or at the communal Majilis Area, please respect your fellow guests and hosts (who live on site) in keeping the volume sensible. We have the right to ask you to turn the volume down or turn it off if it is seen to be disturbing others.
Do I need a 4x4 car to get to you, is there any off road driving?
You can get to us in any type of car, there is no off road driving and there are roads all the way. Free parking also as well as disabled parking if needed (let us know in advance).